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Your Rights and Our Rules, Spelled Out

habanero9113 operates where state law permits, and these terms define how your account, your data, and your transactions are handled. Access to our sportsbook and casino depends on your state's eligibility — read through what applies to you before you start.

State-based eligibilityAccount data rightsPayPal, Venmo, Play+ payment termsCookie and privacy policyContact paths for policy requests
habanero9113 Your Rights and Our Rules, Spelled Out
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Access

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable state law. You can request a full data export from your account panel.

Cookie Policy

We use session and analytics cookies to keep your login active across mobile and desktop. You can manage cookie preferences in your browser settings without losing account functionality.

Account Security

Login sessions are protected with SSL encryption. Any PayPal or Venmo withdrawal request triggers a two-step confirmation tied to your registered mobile number before funds move.

Requesting Changes

To update your registered payment method, correct account details, or submit a data deletion request, use the secure form inside your account dashboard or contact us through live chat.

POLICY CONTACT PATHS

Reach Us on Legal or Account Questions

Live Chat Open the chat icon from any page in your account. Our team handles policy questions, account access disputes, and identity verification issues directly through chat.
Email Support Send detailed policy or data requests to our support email. Include your account ID so we can pull your record and respond with specifics, not a form letter.
Account Help Center Your account settings panel includes a request form for data access, account closure, and transaction history pulls — no need to call, just log in and submit.

What You Actually Want to Know About Our Policies

These are the questions we hear most from players in New York and across eligible states. If yours isn't here, live chat gets you a direct answer faster than searching the terms doc.

Access depends entirely on your state's law. We operate only where online casino and sportsbook activity is authorized. Check your state's current rules — we cannot confirm eligibility for every state here.

The minimum age is set by your state's applicable law, not a single platform-wide number. You confirm you meet that threshold when you create your account and at each verification step.

Yes. Submit a data access request through the form in your account dashboard. We'll pull your record and respond with the data we hold, typically within the timeframe state law requires.

Any withdrawal request is matched against your registered PayPal or Venmo account details. If the names don't match, we hold the request and reach out through your account email before releasing funds.

Contact support through live chat or email with your account ID and the transaction reference. We review the record and respond with a decision — disputes are not resolved by reversing the payment first.

We update these terms when platform rules or regulatory conditions shift. The version posted here is always current. Continued use of your account after an update means you've accepted the revised terms.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.